An external tool is a program that it launched on a client computer from the SoftwareCentral web site. This guide describes how to configure SoftwareCentral to run these external tools such as the Remote Control Tool and your own custom tools.
You must configure the SoftwareCentral Client, before you can run external tools.
For a description on how to configure your SCCM to allow Remote Control sessions, see the guide “Remote Control Tool Configuration”.
For a description on how to add your own tools, see the guide “Manage Tools”.